Conducting Performance Review and Development Meetings

About this Conducting Performance Review and Development Meetings course

Managing performance in relation to service provision and people management is a core management skill. This workshop is designed to give participants a comprehensive overview of this core management skill using a practical and learning centred approach. It aims to contribute to the further development of the fundamental knowledge, skills and abilities required to introduce and implement a performance management system focusing on developing the capacity and capability of staff.

AWARD

The Learning Rooms Certificate of Completion

DELIVERY

1 day face-to-face

PRICE

In-company course price: €1,450

IN-COMPANY COURSE

Maximum 18 participants

WRITTEN BY AN EXPERT IN THE FIELD

High quality learning materials

CPD

6.5 CPD points

Who is this training for?

‘Managing Performance Reviews’ is aimed at managers who are responsible for managing people and their performance at work. This can include team leaders, supervisors and line managers who want to develop their management skills further to enable them to get the best out of their people in relation to their performance and their continuous professional development.

Course Details

This course covers the following areas:

Course content

Introducing the concept of performance management

National context
Local perspective
Reinforcing organisational values
Engaging with staff
Motivation
Managing change

Personal skills

Communication skills
Barriers to communication
Listening
Giving constructive feedback
Recognising progress
Rewarding performance
Setting goals and targets
Dealing with a range of behaviours

Performance review systems

A typical performance review cycle
Manager and individual preparation
Initial meeting
Review meeting
Evaluation meeting
Personal development

Managing poor performance

Improvement and development

Planning process

Setting the tone
Gathering evidence
Considering explanations
Planning the way forward
Links to other HR processes

Learning outcomes

At the end of the course participants will be able to:

Engage with staff to encourage and reinforce a culture of performance management and continuous personal development
Explain the concept of performance management to staff
Understand the components of a performance management system
Conduct a performance planning and personal development meeting
Agree and set performance and personal development objectives
Seek and give constructive feedback
Manage underperformance
Plan appropriate Continuing Professional Development (CDD) activities with staff in line with service needs.