I can’t log in

Some things to check:

  • Does your username or password contain a mixture of upper and lower case letters? It should be entered exactly. You might find it easier to copy and paste your password.
  • Are cookies enabled on your browser? Cookies will be required for the system to function correctly.

You can reset your username and password.

For The Learning Rooms courses you can do this on the Forgotten Password page.

For other courses on the client learning system you will need to select the "Forgotten your username and password?" link on the login page. Please ensure you are on the online learning system and not the client's website. The link will have been sent to you with your initial login details.



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