Career development for Canada
Online career development for case managers in Nova Scotia
The Learning Rooms worked with the Nova Scotia Career Development Association (NSCDA) to redevelop a certificated 100-hour programme for case managers in Nova Scotia.
About the NSCDA
The NSCDA is a not-for-profit professional organisation with more than 600 members. Their goal is to strengthen the role of the case management profession within Nova Scotia and across Canada by providing guidance and tools for members to maximise their potential.
The Challenge
The NSDCA provides certification for case managers throughout Nova Scotia and Canada. Their certified course saw increasing demand and their current course design was resource intensive to deliver. The original NSDCA career development course consisted of PowerPoint presentations with audio narration, supplementary materials and assignments. It provided over 100 hours of professional training. Additionally, many of the assignments required tutors to grade them to ensure a consistently high standard of certification.
Self-directed, scalable eLearning
The online career development course needed to be self-directed and easy for people to complete during downtime in their busy day, as well as be scalable to reach the growing demand without needing to increase staff numbers.
The Solution
The Learning Rooms and NSDCA partnered together to redevelop the online career development programme. Many of the original assignments were re-designed to assess the learning outcomes. This was through a series of online quizzes, scenario based assessments and case studies that could graded instantly and provide learners with feedback on their progress. Reflective exercises and journaling activities considerably increased learner engagement with the material while improving knowledge retention.
The Learning Rooms also produced a second version of the course tailored for a specific NSCDA client.
“Great information presented throughout the course.”
“Easy to follow, and information was presented in a logical order.”
“Knowledge checks worked well and provided appropriate feedback.”
“The flip cards under “Implementing Writing Skills” was really good at showing the do’s and don’ts to remember with excellent examples.”
“Reflection questions were well written and give a great starting point to self-evaluate.”
Learner feedback
