Conducting Performance Review and Development Meetings

About this Conducting Performance Review and Development Meetings course

Managing performance in relation to service provision and people management is a core management skill. This workshop is designed to give participants a comprehensive overview of this core management skill using a practical and learning centred approach. It aims to contribute to the further development of the fundamental knowledge, skills and abilities required to introduce and implement a performance management system focusing on developing the capacity and capability of staff.

AWARD

The Learning Rooms Certificate of Completion

DELIVERY

1 day face-to-face

PRICE

In-company course price: €1,450

IN-COMPANY COURSE

Maximum 18 participants

WRITTEN BY AN EXPERT IN THE FIELD

High quality learning materials

CPD

6.5 CPD points

Who are our courses for?

Who is this training for?

‘Managing Performance Reviews’ is aimed at managers who are responsible for managing people and their performance at work. This can include team leaders, supervisors and line managers who want to develop their management skills further to enable them to get the best out of their people in relation to their performance and their continuous professional development.

Course Details

This course covers the following areas:

Course content

Introducing the concept of performance management

  • National context
  • Local perspective
  • Reinforcing organisational values
  • Engaging with staff
  • Motivation
  • Managing change

Personal skills

  • Communication skills
  • Barriers to communication
  • Listening
  • Giving constructive feedback
  • Recognising progress
  • Rewarding performance
  • Setting goals and targets
  • Dealing with a range of behaviours

Performance review systems

  • A typical performance review cycle
  • Manager and individual preparation
  • Initial meeting
  • Review meeting
  • Evaluation meeting
  • Personal development

Managing poor performance

  • Improvement and development   

Planning process

  • Setting the tone
  • Gathering evidence
  • Considering explanations
  • Planning the way forward
  • Links to other HR processes

Learning outcomes

At the end of the course participants will be able to:

  • Engage with staff to encourage and reinforce a culture of performance management and continuous personal development
  • Explain the concept of performance management to staff
  • Understand the components of a performance management system
  • Conduct a performance planning and personal development meeting
  • Agree and set performance and personal development objectives
  • Seek and give constructive feedback
  • Manage underperformance
  • Plan appropriate Continuing Professional Development (CDD) activities with staff in line with service needs.

Conducting Performance Review and Development Meetings

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