Communication Skills

This Communication Skills online course is designed to equip participants with skills to clearly communicate.

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Course duration

40 minutes

Course delivery

Self-paced

Available for

Individuals, organisations

CPD

0.5 CPD Points

Price

€20 pp (group discounts apply)

Screenshot showing the title slide of Communication Skills online course.

Course description

Communications Skills will equip you with the skills to communicate in an assertive way, by following clear steps that you can apply to a range of work situations.

Interactive eLearning

Certificate of completion

Your learning experience

This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.

Is this course for you?

This Communication Skills course is aimed at all staff who want to improve their communication skills.

What will you learn?

This course looks at different styles of communication as well as the impact of communication styles on other people. It also explores how you can hone your listening skills to help build positive and productive relationships with the people you interact with throughout your working life.

Topics

Clear and direct communication
Styles of communication
Body language
Assertive communication
Active listening

Screenshot showing Clear and direct statements slide.

Learning outcomes

At the end of this course, you should be able to:

Follow the steps of clear and direct communication.

Identify different styles of communication.

Assess the impact of communication styles on others.

Listen actively.

Screenshot showing The Learning Rooms eLearning Hub

Assessment & certification

A digital Certificate of Completion is awarded to participants who complete the course and pass the assessment.

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or get in touch

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Frequently asked questions

How long do I get access to the course?

Individuals will have access to the course for three months from enrolment.

What accessibility features does the course have?

The course features closed captions, keyboard navigation and can be used with a screen reader.

Are there group discounts available?

Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.

What options are there to deliver this in my organisation?

You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.

When will I get access to the course?

Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.

Can I purchase online for groups of people?

Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.