Cultural Competence in the Workplace

This Cultural Competence in the Workplace online course is designed to equip participants to embrace and contribute to a culturally diverse workplace.

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Course duration

30 minutes

Course delivery

Self-paced

Available for

Individuals, organisations

CPD

0.5 CPD Points

Price

€20 pp (group discounts apply)

Screenshot showing the title slide of Cultural Competence in the Workplace online course.

Course description

Cultural Competence in the Workplace looks at what makes up culture, how we experience different cultures, and how culture informs the things we do and the ways we think. It looks at cultural competence as a skill that can be developed. Hofstede’s Cultural Dimensions theory provides an objective model to consider how people might work as a group, deal with hierarchical power and handle change.

Interactive eLearning

Certificate of completion

Your learning experience

This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.

Is this course for you?

This Cultural Competence course is suitable for all staff who want to foster an open, global working culture, promoting inclusion and diversity in the workplace

What will you learn?

This course aims to develop the ability to communicate with and behave in appropriate ways with those who are culturally different. You will identify your own stereotypes and prejudices and learn how you can contribute to a culturally diverse workplace.

Topics

What is culture?
Cultural competence
Stereotypes
Hofstede’s Cultural Dimensions theory
Culturally diverse workplace

Screenshot showing Culturally diverse workplaces question slide.

Learning outcomes

At the end of this course, you should be able to:

Explain what cultural competence is.

Identify why cultural competence is an important soft skill.

Recognise the differences between cultures.

Respond to cultural differences at work.

Contribute to a culturally diverse workplace.

Screenshot showing The Learning Rooms eLearning Hub

Assessment & certification

A digital Certificate of Completion is awarded to participants who complete the course and pass the assessment.

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Frequently asked questions

How long do I get access to the course?

Individuals will have access to the course for three months from enrolment.

What accessibility features does the course have?

The course features closed captions, keyboard navigation and can be used with a screen reader.

Are there group discounts available?

Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.

What options are there to deliver this in my organisation?

You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.

When will I get access to the course?

Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.

Can I purchase online for groups of people?

Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.