Transport, travel & leisure

Excellent customer service is vital. Ensuring your staff know how to deal with customers and handle complaints in a friendly and efficient way is key. Scenario-based learning is a great way of upskilling your people to make real-life decisions when dealing with your customers.

Blended learning mixes online learning with the opportunity for your people to interact with your SME’s and each other. Blended learning is impactful for skills-based training, is easier to fit around busy work lives and can be cost-efficient to deliver.

Get the best out of your people. Management and soft skills training helps your people to work more effectively in line with best practice and international standards. Competent managers build successful teams. Develop your people and drive your organisation forward.

In an industry with complex and growing systems and software, it’s important your people can maximise their use. Video screencasts can help ensure accuracy and competency in your systems while eLearning can embed processes and promote system use.

Build your in-house eLearning capacity. Develop the internal knowledge, skills and processes to deliver your own digital learning content.

Learning where and when your staff need it is essential. Microlearning is short, stand-alone topics to address a specific skill or knowledge gap. Our microlearning strategies create mobile-friendly learning experiences designed around what your staff need at that point in time.