Attendance Management

About this Attendance Management course

Managing attendance and dealing with the problem of persistent absenteeism are two of the most important and difficult challenges facing managers in many sectors and industries. Having an effective attendance/absence management policy in place is important, however the active enforcement of this policy is more important. The responsibility lies with those managers who face the challenge of managing employee absenteeism on a daily basis.


The Learning Rooms Certificate of Completion


1 day face-to-face


In-company course price: €1,450


Maximum 18 participants


High quality learning materials


6.5 CPD points

Who are our courses for?

Who is this training for?

This Attendance Management course is designed for all managers involved in the management of people.

Course Details

This course covers the following areas:

Course content

  • Overview of (local) attendance management policies and procedures
  • Role of the manager in managing absenteeism
  • Costs of absenteeism
  • Dealing with persistent short-term absences
  • Managing sickness absence effectively
  • Dealing with lates, different patterns of absence & long-term absence
  • Informal counseling meetings
  • Handling return to work discussions
  • Linking absenteeism with disciplinary procedures
  • The role of support services
  • Promoting a culture of attendance

Learning outcomes

  • At the end of this course you should  be able to:
  • Understand the nature and causes of absenteeism
  • Identify whether you organisation has an absenteeism problem
  • Measure the direct and indirect costs of absenteeism
  • Understand the key elements in managing sickness absence
  • Know the causes of absenteeism
  • Understand the legal and procedural issues relating to managing attendance
  • Carry out return to work meetings including giving feedback
  • Carry out informal counselling meetings where a staff members attendance record falls below the required standards
  • Link your responses to HR processes including Disciplinary and EAP procedures
  • Take positive steps to promote a culture of attendance

Attendance Management

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