About this Building Resilience course
Challenges in the workplace cannot be avoided, but we can build up our resilience to them. Organisations, managers and individuals can learn to identify, manage and “bounce back” from these challenges more effectively. Resilience is now recognised as an important factor in the current, modern day workplace. This course aims to assist managers to examine their ability to be successful both personally and professionally, in the midst of a high-pressured, fast-paced and continuously changing environment.
The course will explore techniques and skills that may contribute to building resilience and includes a number of self–assessment exercises. Emphasis is placed on personal skills, abilities and attitudes and how these skills can be of benefit to teams as well as organisations. It includes essential management skills such as managing conflict and difficult situations, behaving assertively and understanding why people display certain behaviours, as well as exploring a variety of stress management techniques.
AWARD
The Learning Rooms Certificate of Completion
DELIVERY
1 day face-to-face
PRICE
In-company course price: €1,450
IN-COMPANY COURSE
Maximum 18 participants
WRITTEN BY AN EXPERT IN THE FIELD
High quality learning materials
CPD
6.5 CPD points
Who is this training for?
Building Resilience is designed to meet the needs of managers and staff working in all environments. It is aimed at those managers who wish to review and build upon their own resilience as well as that of their team members.
Course Details
This course covers the following areas:
Course content
Building personal resilience
- What is stress?
- Characteristics of a resilient person
- Resilience as a process
- Strengthening personal resilience
Building organisational resilience
- Characteristics of a resilient organisation
- Organisations culture
- Change management
- Organisational policies and processes
Building team resilience
- Managing performance
- Managing conflict
Learning outcomes
At the end of the workshop participants will be able to:
- Recognise the characteristics of a resilient person
- Understand resilience as a process
- Strengthen their personal resilience
- Use resilience building techniques to assist in managing team performance
- Use coaching techniques to encourage team resilience
- Manage conflict between individuals and teams
- Recognise the characteristics of a resilient organisation
- Understand how to encourage resilience as part of their organisation’s culture
- Use building resilience techniques to assist with changing management
Building Resilience
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