Management Essentials
Management Essentials is a highly practical course focused on developing people management skills. Management Essentials leads to a QQI qualification. The course gives managers the competence and confidence to develop a management style that is appropriate to the challenges they can face in terms of managing performance and employee expectations. It also assists in developing the skills required to achieve personal, team and organisational goals.
Your commitment: 3 tutor-led days, 8 online modules, 3 assignments
Introduction to Management Essentials
This Management Essentials course is designed to help managers apply people management concepts, principles, creative thinking and critical skills to their work environment. It encourages managers to exercise and assume personal responsibility for prioritising, managing and organising their own work and that of their team.
The course is delivered by highly qualified and experienced facilitators who adopt an energetic and facilitative style. Tutor-led elements includes lectures, facilitated discussion, case studies, and self-evaluation audits. eLearning modules provide an interactive learning experience delivered through video, animation, narration and other media.
This Management Essentials course is for managers who are new to their role, or those seeking a formal qualification in people management. It is designed to suit the needs of managers and supervisors working in any sector, whose remit includes managing people and teams.
Based on best practice in management and the latest thinking in adult education. Participants will gain a comprehensive overview of the core people management approaches and develop the essential skills required to lead and guide work teams successfully.
Content areas
This Management Essentials course covers the challenges faced by managers in today’s work environment.
eLearning modules
The Role of the Manager
This module focuses on the functional role of the manager and introduces learners to the POLC model of management. It explores the processes involved in planning, organising, leading and controlling and how central these are to the role of the manager.
Managing Performance
The Managing Performance module equips learners with recognised processes and models to help you manage performance in a way that achieves success but also motivates and encourages your people.
Conflict Management
This module is designed to help you recognise and understand the types and signs of conflict, offer explanations of why people behave the way they do, and gives you some suggestions for conflict resolution strategies.
Coaching
The Coaching module illustrates how adopting a coaching management style can help you to develop your staff and build their confidence in their own capabilities and competencies.
Managing Teams
This module is designed to assist learners to understand and learn more about developing, managing and maintaining teams.
Policies & Procedures
The Policies & Procedures module is designed to give learners an overview of three of the most important employee relations policies in organisations: Employee Grievances, Handling Discipline and Dignity at Work.
Presentation Skills
This module is designed to help learners prepare and deliver powerful presentations.
Personal Effectiveness
The Personal Effectiveness module is designed to help learners understand their personal working styles and how it impacts on others.
Leads to a QQI Component Certificate, Level 6, Managing People, (6N3945)
Learning outcomes
At the end of this Management Essentials course, participants should be able to:
Assessment and QQI certification
To successfully complete Management Essentials and achieve a QQI Level 6 Component Certificate in Managing People, learners must undertake 3 assessments: project (50%), learner record (30%) and an assignment (20%). All assessment activities need to be completed. Learners are advised of submission dates.
Management Essentials
What our learners have to say
“It gave me confidence to deal with difficult situations. I have started doing performance reviews on staff now.”
“…feel like I have gained a lot of knowledge in the process which will ultimately improve my competencies in my role.”
“I really enjoyed the tutor led sessions and I am proud to say I learnt a lot through group discussions.”
“Learned very useful information, that I don’t think I will forget.”
“The tutor-led days were very informative. The online material is systematic and easy to navigate, very informative too with practical demonstration. Overall, great learning for everyday use.”
“The feedback was so positive; I have already seen changes in behaviours and staff putting into action what they have learned”. (Manager, St. James’s Hospital, Autumn 2020)
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Frequently asked questions about Management Essentials
Do I need to complete any preparation before the course starts?
No, the learning starts on the first tutor led day.
Management Essentials is online. How do I access course materials?
Learners are enrolled on our Learning Management System (LMS) where all course materials are available. Learners receive login details (username, password, access link) before the course starts.
How long do the online modules take to complete?
Six of the modules take approximately 5 hours to complete each. The remaining two take 1.5 hours each approximately.
What are the assessment requirements to achieve a QQI Award?
There are three parts to the assessment: Learner Record (2,000 word); project (1,500 words) and assignment (1,000 words).
What award do I receive?
QQI Managing People Component Certificate Level 6 (6N3945)
When do I receive my QQI certificate?
We certify with QQI twice per year, in February and August. QQI certificates are forwarded approximately a month later.
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