GenAI Essentials
This GenAI Essentials online course equips participants with knowledge and skills to effectively use generative AI in the workplace. It covers the fundamentals of GenAI technology, effective prompt engineering techniques and critical evaluation methods.

GenAI online course
This GenAI Essentials online course explores the main types of GenAI tools and their workplace applications. It guides you on how to craft clear prompts using the structured CRIPS approach and strategies for identifying hallucinations and bias in AI output. The GenAI online course also addresses ethical considerations, security protocols and practical workflows that combine AI efficiency with human judgment to maintain quality and accuracy.
This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media. Some content has been generated by AI to showcase the possibilities of GenAI tools.
This course is suitable for all staff. AI training is valuable for everyone who works with or is interested in using GenAI technology at work. It is essential for people and teams wanting to incorporate GenAI tools into their workflow while ensuring quality and ethical output.
You’ll learn about generative AI tools and how they use Large Language Models (LLMs) to create new content. Prompt engineering techniques will help you craft clear, specific and effective instructions to get the best possible outputs. You will evaluate strategies to verify AI outputs and consider the ethics around AI generated content.
GenAI Essentials
This GenAI Essentials course is divided into three self-paced modules:
- Module 1: GenAI Fundamentals
- Module 2: Prompt Engineering
- Module 3: Critical Thinking
The eLearning course explores GenAI tools and use cases for the workplace, prompt engineering and ways to critically evaluate AI-generated content.
Module 1: GenAI Fundamentals
At the end of this module, you should be able to:
- Explain the basic concepts of generative AI and large language models
- Identify the main types of generative AI tools and their workplace applications
- Describe key considerations for responsible AI use including security, ethics and copyright issues
Module 2: Prompt Engineering
At the end of this module, you should be able to:
- Explain what prompt engineering is and why it matters for effective generative AI use
- Apply key prompt engineering techniques to improve generative AI outputs
- Troubleshoot common issues and refine prompts for better results
Module 3: Critical Thinking
At the end of this module, you should be able to:
- Evaluate AI-generated content
- Identify and respond appropriately to GenAI hallucinations and inaccuracies
- Recognise and address potential bias in GenAI output
Discover how generative AI is transforming the workplace and gain practical skills to leverage this powerful technology.

Assessment & certification
A digital Certificate of Completion is awarded to participants who complete the course.

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Frequently asked questions
How long do I get access to the course?
Individuals will have access to the course for three months from enrolment.
What accessibility features does the course have?
The course features closed captions, keyboard navigation and can be used with a screen reader.
Are there group discounts available?
Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.
What options are there to deliver this in my organisation?
You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.
When will I get access to the course?
Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.
Can I purchase online for groups of people?
Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.