Selling Skills

This Selling Skills online course is designed to equip participants with practical techniques to transform customer interactions into successful sales opportunities.

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Course duration

30 minutes

Course delivery

Self-paced

Available for

Individuals, organisations

CPD

0.5 CPD Points

Price

€20 pp (group discounts apply)

Screenshot showing the title slide of Selling Skills online course.

Online selling training

Selling Skills introduces participants to proven methods for building rapport, identify customer needs and close sales effectively. The course explores practical techniques that help sales professionals connect with customers, create desire for products and services, and guide conversations naturally toward successful outcomes.

Interactive eLearning

Certificate of completion

Your learning experience

This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.

Is this course for you?

This course is suitable for anyone in customer-facing roles who wants to improve their sales performance. It’s particularly valuable for new sales professionals, retail staff and anyone looking to develop confidence in converting customer interactions into sales.

What will you learn?

This course covers essential selling techniques including reading customer signals, building trust through mirroring and identifying customer problems. You’ll learn how to create desire using emotional acceleration and visualisation techniques, handle price objections effectively, and master closing strategies like the assumptive approach and strategic choice-offering.

Topics

Building rapport and reading customer signals
Trust-building techniques and mirroring
Problem identification and resolution strategies
Creating desire through emotional acceleration and visualisation
Closing techniques including assumptive and alternative approaches

Screenshot showing Closing: The assumptive approach slide from Selling Skills online course.

Learning outcomes

At the end of this course, you should be able to:

Establish rapport with customers quickly and effectively

Identify customer needs

Create desire for products or services by connecting them to customer needs

Effectively close a sale

Screenshot showing The Learning Rooms eLearning Hub

Assessment & certification

A digital Certificate of Completion is awarded to participants who complete the course and pass the assessment.

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or get in touch

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Frequently asked questions

How long do I get access to the course?

Individuals will have access to the course for three months from enrolment.

What accessibility features does the course have?

The course features closed captions, keyboard navigation and can be used with a screen reader.

Are there group discounts available?

Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.

What options are there to deliver this in my organisation?

You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.

When will I get access to the course?

Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.

Can I purchase online for groups of people?

Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.