Problem Solving

This Problem Solving online course is designed to equip you with practical techniques to accurately identify the causes of business problems and generate creative solutions.

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Course duration

35 minutes

Course delivery

Self-paced

Available for

Individuals, organisations

CPD

0.5 CPD Points

Price

€20 pp (group discounts apply)

Problem Solving online course

Problem Solving online course covers six practical techniques applicable across all workplaces. You’ll learn tried and tested methods for identifying root causes including the 5 Whys, Fishbone Diagrams and Pareto Analysis. You’ll explore creative solution generation through brainstorming, SCAMPER and the nominal group technique, giving you the confidence to tackle any business problem.

Interactive eLearning

Certificate of completion

Your learning experience

This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.

Is this course for you?

This Problem Solving course is suitable for anyone who wants to improve their problem-solving skills in a business context. It is suitable for managers, team leaders, employees and business owners across all sectors.

What will you learn?

In this course, you will learn how to accurately identify the root causes of business problems using proven techniques. You will also learn how to generate creative solutions to problems. The course will teach you how to use combinations of different problem solving and solution generating techniques to solve business problems.

Topics

What are business problems
Identifying the cause of problems
- 5 Whys
- Fishbone diagram
- Pareto analysis
Generating solutions
- Brainstorming
- SCAMPER
- Nominal group technique
Putting it all together

Screenshot showing Conducting a Pareto Analysis slide from Problem Solving online course.

Learning outcomes

At the end of this course, you should be able to:

Define and categorise business problems

Identify the root causes of problems

Generate creative solutions to problems

Select appropriate problem-solving techniques and use them in combination

Screenshot showing The Learning Rooms eLearning Hub

Assessment & certification

A digital Certificate of Completion is awarded to participants who complete the course.

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Frequently asked questions

How long do I get access to the course?

Individuals will have access to the course for three months from enrolment.

What accessibility features does the course have?

The course features closed captions, keyboard navigation and can be used with a screen reader.

Are there group discounts available?

Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.

What options are there to deliver this in my organisation?

You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.

When will I get access to the course?

Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.

Can I purchase online for groups of people?

Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.