
Emotional Intelligence at Work
This course is designed to help you understand and develop your emotional intelligence skills for greater success in the workplace.

Emotional Intelligence at Work online course
Emotional Intelligence at Work online course covers what emotional intelligence is, why it matters and how to develop it. You will explore the five components of emotional intelligence, learn to recognise workplace problems it can help solve and practise techniques to strengthen your self-awareness, self-regulation, motivation, empathy and social skills.
This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.
This course is suitable for anyone who wants to improve their workplace relationships, handle difficult conversations more effectively, stay calm under pressure and develop skills that distinguish good performers from great ones.
This online course teaches you how to recognise your emotional triggers, manage your reactions, build stronger working relationships and apply practical techniques to develop each component of your emotional intelligence in daily work.

Topics
- Emotional intelligence
- Components of EI
- How EI solves workplace problems
- Practical techniques to develop your EI

Learning outcomes
At the end of this course, you should be able to:

Assessment & certification
A digital Certificate of Completion is awarded to participants who complete the course.

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Frequently asked questions
How long do I get access to the course?
Individuals will have access to the course for three months from enrolment.
What accessibility features does the course have?
The course features closed captions, keyboard navigation and can be used with a screen reader.
Are there group discounts available?
Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.
What options are there to deliver this in my organisation?
You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.
When will I get access to the course?
Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.
Can I purchase online for groups of people?
Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.