Communication Skills
This Communication Skills online course is designed to equip participants with skills to clearly communicate.
Course description
Communications Skills will equip you with the skills to communicate in an assertive way, by following clear steps that you can apply to a range of work situations.
This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.
This Communication Skills course is aimed at all staff who want to improve their communication skills.
This course looks at different styles of communication as well as the impact of communication styles on other people. It also explores how you can hone your listening skills to help build positive and productive relationships with the people you interact with throughout your working life.
Topics
- Clear and direct communication
- Styles of communication
- Body language
- Assertive communication
- Active listening
Learning outcomes
At the end of this course, you should be able to:
Assessment & certification
A digital Certificate of Completion is awarded to participants who complete the course and pass the assessment.
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Frequently asked questions
How long do I get access to the course?
Individuals will have access to the course for three months from enrolment.
What accessibility features does the course have?
The course features closed captions, keyboard navigation and can be used with a screen reader.
Are there group discounts available?
Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.
What options are there to deliver this in my organisation?
You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.
When will I get access to the course?
Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.
Can I purchase online for groups of people?
Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.
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