Using Email Effectively

This Using Email Effectively online course is designed to equip participants to write and respond to emails effectively.

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Course duration

30 minutes

Course delivery

Self-paced

Available for

Individuals, organisations

CPD

0.5 CPD Points

Price

€20 pp (group discounts apply)

Screenshot showing the title slide of Using Email Effectively online course.

Course description

Using Email Effectively gives participants a general understanding of email in the workplace. It looks at features of emails to help participants effectively use email.

Interactive eLearning

Certificate of completion

Your learning experience

This self-paced online course allows participants to practically apply what they are learning. It provides an interactive learning experience delivered through video, animation, narration and other media.

Is this course for you?

This course is aimed at all staff who use emails as part of their daily work.

What will you learn?

The course teaches participants about when to use email and when to consider using another form of communication. It looks at email etiquette, communication skills and organising emails. The course also helps participants manage the time spent on emails.

Topics

Benefits and disadvantages of using email
Conventions and email etiquette
Responding to emails
Tips for organising your inbox and managing the time spent on emails

Screenshot showing Conventions and email etiquette slide.

Learning outcomes

At the end of this course, you should be able to:

Make an informed decision on when to use email and when to consider another form of communication.

Observe email etiquette.

Communicate clearly in an email.

Organise your emails.

Respond to emails effectively.

Manage the time you spend on emails.

Screenshot showing The Learning Rooms eLearning Hub

Assessment & certification

A digital Certificate of Completion is awarded to participants who complete the course and pass the assessment.

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Frequently asked questions

How long do I get access to the course?

Individuals will have access to the course for three months from enrolment.

What accessibility features does the course have?

The course features closed captions, keyboard navigation and can be used with a screen reader.

Are there group discounts available?

Yes. Group discounts are available for groups of 25 or more. Contact us for a group quote.

What options are there to deliver this in my organisation?

You can add your logo, rebrand or tailor the content to your needs. Organisation licensing and purchasing options are available.

When will I get access to the course?

Instant access by selecting Enrol now and paying online. You will receive an email with your access details. For group bookings and bookings not completed online you will receive your access details within one working day.

Can I purchase online for groups of people?

Yes. You can select Enrol now and increase the Quantity on the shopping cart page. When you complete your online purchase you will receive an email with a link and instructions on how to enrol your group.